Terms & Conditions
Last updated: 5 September 2026
Welcome to MatfromNi.com. These Terms & Conditions govern your use of our website and the purchase of photography prints and related products from us.
By using this website or placing an order, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.
1. About Us
MatfromNi.com is operated by [Your full legal name / business name], trading as MatfromNi.
Business address: [Your business address]
Email: [Your email address]
Contact: [Your contact details]
Email: [Your email address]
Contact: [Your contact details]
For the purposes of these Terms & Conditions, “we”, “us” and “our” refer to MatfromNi.com, and “you” refers to the person using our website or placing an order.
2. Our Photography
All photographs, images, artwork, designs, graphics, text and other content displayed on MatfromNi.com are owned by or licensed to us unless otherwise stated.
You may not copy, reproduce, download, distribute, modify, sell, publish or commercially exploit any of our photographs or other content without our prior written permission.
Purchasing a print does not transfer copyright or other intellectual property rights in the photograph to you.
3. Products
We make every effort to ensure that product descriptions, photographs, colours, dimensions and other information on our website are accurate.
However, colours may vary slightly between different screens and physical prints. Minor variations in colour, cropping, texture or appearance may occur and will not necessarily constitute a defect.
Some prints may be produced to order and may therefore have different production times.
4. Prices
All prices displayed on our website are in GBP (£) unless otherwise stated.
Prices may change from time to time, but changes will not affect orders that we have already accepted.
If VAT or any other applicable taxes are included in the displayed price, this will be indicated where required by law.
We reserve the right to correct pricing errors. If an obvious pricing error has occurred, we may contact you before processing the order.
5. Orders
When you place an order, you are making an offer to purchase the selected product.
Your order is not accepted until we have confirmed acceptance of your order.
We reserve the right to refuse or cancel an order where, for example:
the product is unavailable;
there is an obvious pricing or product description error;
we suspect fraudulent or unauthorised activity; or
we are unable to fulfil the order for reasons outside our reasonable control.
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.
6. Payment
Payment must be made using the payment methods available at checkout.
You confirm that you are authorised to use the payment method provided.
We do not store complete payment card details where payment is processed through a third-party payment provider.
7. Delivery
We will deliver orders to the delivery address provided at checkout.
Estimated delivery times are provided for guidance and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by circumstances outside our reasonable control, including postal delays, courier delays, extreme weather, strikes or other events beyond our control.
You are responsible for providing an accurate delivery address. We cannot be responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by you.
If your order arrives damaged, please contact us as soon as reasonably possible and provide photographs of the packaging and damaged product where appropriate.
8. Returns, Cancellations and Refunds
If you are a UK consumer purchasing online, you may generally have a statutory right to cancel your order within 14 days of receiving the goods, followed by a further 14 days to return them, subject to applicable legal exceptions.
If you wish to cancel an order, please contact us at [your email address].
Returned goods should be sent back in accordance with our instructions and, where reasonably possible, in their original packaging.
Unless the item is faulty, damaged or not as described, you may be responsible for the cost of returning an unwanted item where permitted by law.
Refunds will normally be made using the original payment method.
Custom or personalised products
Where a print or product has been specifically personalised or made to your specifications, statutory cancellation rights may not apply where the law permits this exception.
This does not affect your statutory rights where a product is faulty, damaged, misdescribed or otherwise does not conform to the contract.
Nothing in these Terms & Conditions limits or excludes any consumer rights that cannot legally be excluded.
9. Faulty or Incorrect Products
We take reasonable care to ensure that products are of satisfactory quality, fit for their intended purpose and as described.
If you receive a faulty, damaged or incorrect product, please contact us at [your email address] with your order number and details of the problem.
Where required by applicable law, we will provide an appropriate remedy, which may include a repair, replacement or refund.
10. Intellectual Property
All intellectual property rights in the MatfromNi.com website and its content remain our property or the property of our licensors.
You are permitted to use the website for your personal, non-commercial use.
You must not reproduce, distribute, modify, publicly display or commercially exploit our photographs, artwork, branding or website content without our prior written permission.
11. Your Use of the Website
You agree not to:
use the website for unlawful purposes;
attempt to gain unauthorised access to our systems;
interfere with the operation or security of the website;
copy or scrape substantial amounts of website content without permission;
upload malicious code or harmful material; or
use our photographs or content in a way that infringes our rights or the rights of others.
12. Website Availability
We aim to keep MatfromNi.com available and operating correctly, but we do not guarantee that the website will always be available, uninterrupted or free from errors.
We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.
13. Links to Other Websites
Our website may contain links to third-party websites or services.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
14. Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or for losses arising from circumstances outside our reasonable control.
If you are purchasing as a consumer, nothing in these Terms & Conditions affects your statutory rights.
15. Events Outside Our Control
We will not be liable for failure or delay in performing our obligations where this is caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, fire, flood, severe weather, war, terrorism, industrial disputes, government action, internet or telecommunications failures, or significant disruption to postal or delivery services.
16. Privacy
Our collection and use of personal information is governed by our Privacy Policy.
By placing an order, you acknowledge that we need to process certain information, such as your name, contact details and delivery address, to fulfil your order.
17. Changes to These Terms
We may update these Terms & Conditions from time to time.
The version applicable to your order will be the version in force when your order is accepted.
The latest version will always be made available on MatfromNi.com.
18. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
If you are a consumer, you will also retain any mandatory consumer protection rights available to you under the law applicable to your circumstances.
19. Contact Us
If you have any questions about these Terms & Conditions, an order, a return or any of our products, please contact us:
MatfromNi
Website: MatfromNi.com
Email: MatfromNi@gmail.com
Website: MatfromNi.com
Email: MatfromNi@gmail.com
Important: These Terms & Conditions are intended as a general template and are not legal advice. You should ensure the document accurately reflects your business, particularly whether you sell standard prints, limited editions, framed prints, personalised products, digital products, or products made to order.